Privacy Policy

1. Introduction

Over The Top Overhead ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Schedule a service appointment
• Request a quote
• Subscribe to our newsletter
• Contact us via phone, email, or through our website
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Service location address
• Payment information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on those pages
• Links clicked
• Date and time of your visit

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see Section 7 of this Privacy Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your service requests
• Communicate with you about appointments, services, promotions, and events
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and administrative messages
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other illegal activities
• Comply with legal obligations
• Enforce our terms and conditions

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information to protect the rights, property, or safety of Over The Top Overhead, our customers, or others.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt-out of certain data sharing practices
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 10 of this Privacy Policy.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly.
• Preference Cookies: These cookies remember your preferences and settings.
• Analytics Cookies: These cookies help us understand how visitors interact with our website.
• Marketing Cookies: These cookies track your online activity to help advertisers deliver more relevant advertising.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Over The Top Overhead

Milford, PA

Phone: (570) 535-3667